Refund policy

RETURNS

At Late For Dinner we take immense pride in the craftsmanship and quality of our handmade shoes. However, we understand that there may be instances where you might need to return or exchange your purchase. We strive to make this process as seamless and transparent as possible. Please read here our return and refund policy carefully.
We encourage you to shop responsibly, to read our size guide carefully, and to consider the environmental impact when purchasing and returning items - the less unnecessary shipping, the better. Also, Late For Dinner, being a small company, unnecessary shipping will eat our profit fast as the shipping costs are high today. Thank you for your understanding.

• We accept returns within 14 days from the date of delivery.
• To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.
• Any item not in its original condition, damaged, or missing parts will not be
  eligible for return.
• Custom-made or personalized items are non-returnable.
• To initiate a return, reply to your order confirmation email to request which products you would like to return and if you wish an exchange or a refund.
  

EXCHANGES

REFUNDS

After receiving your exchange request email, we will email you a prepaid return shipping label (only for your first exchange). Print the prepaid return shipping label. Send all items back to us reusing the same shoe box and with the label provided. We will do our best to accommodate your exchange request, subject to product availability. If the desired item is not available, we will issue a refund. Customers are responsible for any customs fees, taxes, or duties associated with returning items for exchange.

After receiving your refund request email, we will reply you with the respective instructions. When returning an item to be refunded, you are responsible for sending it back to us in your most convenient manner. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund of the value of the product purchased (without the initial shipping fees we were charged and any eventual custom fees, taxes or duties) will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your payment provider's policies.

 

Contact Us: If you have any further questions or concerns about our return and refund policy, please feel free to contact us at info@latefordinner.pt.

By shopping with us, you agree to abide by the terms and conditions outlined in this return policy. We reserve the right to update or modify this policy at any time without prior notice. Please check this page periodically for any changes.